Mira KayaProject lead
Solved“Who has prepared a project sign-off for this customer before?”
We’re handing over the installation on Friday. Which documents does the customer expect, and what should we look out for?
Someone on your team knows the way.
The help board for your company.
Anyone with a question posts it where everyone can see it. Anyone who has solved something similar offers to help. The question stays open until it is solved, and afterwards remains findable in the archive with the note on the solution.
- 30 days free, no credit card
- One price for the whole company, from €99 a month (founding price, instead of €129)
- For 20 to 500 people
The next handover doesn’t have to start from scratch.
Anna BergerService lead
Can help“I was involved in the last project.”
I have the checklist and know the people involved. Let’s go through the handover together.
Experience from the last project helps with the next one.
Fictional example from a building services company.Your way in,
depending on who is asking.
Management decides, HR rolls it out, IT and the works council review it. Each role finds the answers it needs here.
- Management“What do we get, and what does it cost?”Fewer interruptions, knowledge stays in the company, one price for everyone.
- HR and people“How do we help new starters and keep experience?”Onboarding, connections across sites, co-determination with a template.
- IT“What permissions does it need, and where is the data?”Sign-in without passwords, sender, domains, data in Frankfurt.
- Works council“Is anyone being rated here?”No per-person evaluation, model works agreement, documents.
Looks like you.
Belongs to you.
With your logo, your colours and a matching typeface, Knowhand becomes a shared place that belongs to your company. Try it with an example company.
- Your logo in the foreground
- A board name your team recognises
- Your colours, surfaces and shapes
- Four type combinations to suit your company
Choose an example company and give its board a name.
Here’s how your board could look
Building servicesInternal help board
Engineering helps engineering
Experience from planning, installation and service.
Who knows our customer’s sign-off requirements?
Mira · Project delivery
2 offers to helpWhich checklist do you use for the handover to service?
Ben · Installation
Who has commissioned this control system before?
Anna · Service
powered by
Ask a question
Ask a questionYou shouldn’t have to know
who to ask first.
The experience you need may be in another department, at another site or with someone you haven’t met. Knowhand makes your question visible across those boundaries.
Explore the product- 1
Ask a concrete question.
What’s holding you up, which experience is missing and when do you need help? A clear question makes helping easy.
- 2
Reach the right people.
People with matching topics in their profile get the question. Colleagues offer help or point to someone who knows.
- 3
Solve it together and keep it.
Work through the question together and mark it as solved. Solved requests stay findable in the archive with the note on the solution.
How a question moves
through the board.
Four steps, real views from Knowhand. Click through at your own pace.
See all featuresAsk a concrete question.
Title, short description, category, effort and a deadline. Templates help with the first request. People with matching topics in their profile get it.
Whoever knows offers to help.
With “I can help” and a short note. Anyone who can't help themselves points to someone who could. The person asking sees every offer in one place.
Set up the meeting right there.
The offer shows the helper's booking link if they have added one: Outlook, Google Calendar or Calendly. Otherwise it goes by email.
Solved, and easy to find later.
The person asking marks the request as solved and can say thank you. Solved requests stay findable in the archive with the note on the solution, and anyone asking the same thing later sees them suggested while typing.
Step 1 of 4: Ask
Every company
has these questions.
For companies big enough for the grapevine to fail and small enough that nobody starts a knowledge management project.
Connect experience across departments.
What the service team already knows can save the installation team work. Make that experience accessible across teams.
“Who in service knows the most common questions during commissioning?”
Get new people up to speed.
New colleagues don’t yet know who does what. A visible place for questions leads straight to the right people.
“Who can show me how we process customer complaints in our system?”
Build on what already works.
A useful template or a solved special case shouldn’t have to be recreated in every team. Ask for experience from previous work.
“Does another team already have a shift handover checklist?”
Voices from the test phase
First feedback from six companies.
Before Knowhand went public, six companies from the founder's network tested the concept and an early prototype internally. Their feedback is why we are confident Knowhand holds up in everyday work.
Our service team often knows exactly what engineering is looking for. You just have to figure out whom to ask. In the test, someone who already knew the problem spoke up. That is exactly what we need.
Special machinery At shift change, a question often gets left behind. We liked that it was still open the next morning. Otherwise the next shift starts from zero again.
Food production We had that special case before. Nobody remembered on which project. Through the archive we found the question again, and the colleague who helped back then. That was useful.
Architecture and planning New people don't know anyone at first. When a specific product question comes up, they see on the board who knows about it. That makes starting a bit easier.
Technical wholesale Our people don't all sit in the same place. In the test it was handy to see right away by when someone needs help. The two then simply sorted it out on the phone. Works for us.
Building services We liked that nobody collects points for helping. People should help each other and not think about how it will look in some report later.
Social sector
Feedback from companies in the founder's personal network, quoted verbatim in German and translated here. Nobody was paid. At the companies' request we do not name them.
Paul KrügelFounder of KnowhandWhy I am building KnowhandWhy not just
a Teams channel?
The channel stays for quick conversations. For questions that need someone with experience, it lacks what matters most.
| In a channel | With Knowhand | |
|---|---|---|
| The question | slips out of sight within a few hours. | stays open until it is solved. With a deadline and visible offers to help. |
| The experience | sits with people who aren’t reading the channel right now. | shows in profiles: who has done this before, including in other departments. |
| The cost | Add-ons like Viva charge per person. Without a licence, you’re not in. | One price for the whole company. Everyone can ask and help. |
Fits your IT,
without new passwords.
Knowhand runs in the browser, next to Microsoft 365 or Google Workspace. No installation, no access to mailboxes, calendars or the directory.
Sign in with your work account.
With a link to your work email, including Microsoft 365 mailboxes, or with the company Google account. Knowhand has no passwords. With Google, your rules for multi-factor authentication and access still apply.
Next to Teams, not instead of it.
Teams and Outlook stay where they are. Knowhand gives the question a deadline and a close. You keep talking in Teams, on the phone or through the Outlook booking link.
Hosted in Frankfurt.
Hosting, database and files are in Frankfurt (EU), email goes through a sending service in the EU. The data processing agreement with all sub-processors is ready to download.
Only what the board needs.
No analytics or advertising cookies, no cookie banner. Knowhand stores what you enter on the board, plus what sign-in and email technically require.
Help without leaderboards
and without surveillance.
For HR and people teams: Knowhand shows who can help with what, and rates no one. Knowhand shows no one values per person, not even admins.
Privacy in detail“Is there an analysis of who helps how often?”
No. Numbers exist only for the whole board and only from ten members on. Each person’s thanks counter is visible only to them.
What Knowhand stores
What your people enter themselves: a profile with name, email address and optional details, requests, attachments, offers to help and the archive. All members of your board can see these. Plus what sign-in and email technically require.
Deletion periods
Removing a member or deleting an account: profile pseudonymised immediately. Deleting the board: 14 day notice. After the trial or cancellation: readable for 60 days, then deleted.
What doesn’t exist
- No leaderboard, no points, no badges
- No values per person in the interface, not even for admins
- No last-online indicator, no per-person response times
- No analysis of emails, chats or documents
For the works council and data protection
One price for the
whole company.
Three tiers by company size, every feature in every tier. No per-person licences: everyone can ask and help.
Knowhand 100
Up to 100 people
Founding price, 24 months
99€ per month
instead of €129
billed annually: €1,188 per year
Try it freeKnowhand 250
Up to 250 people
Founding price, 24 months
249€ per month
instead of €299
billed annually: €2,988 per year
Try it freeKnowhand 500
Up to 500 people
Founding price, 24 months
449€ per month
instead of €499
billed annually: €5,388 per year
Try it free- For everyone in the company
- 30 days free, no credit card
- No automatic charge after the trial
- Pay by invoice with annual billing
- Cancel any time to the end of the term
Founding price for the first 30 companies, for 24 months. After that, the regular price applies.
Board, profiles, archive and your company branding in every tier.
All prices in euros. No VAT is charged under the small business exemption.
What people ask before they start.
Another question? Write to us.We already use Teams or Slack. Why do we need Knowhand?
For questions that need someone with experience. In a channel they slide down the feed; on the board they stay open until they’re solved, and stay findable afterwards. Have the conversation itself however you like: on the phone, in Teams or at the next desk.
How quickly will we get an answer with Knowhand?
That depends on the question and on your team. Knowhand shows the question to colleagues with matching topics and sends a reminder if nobody has offered help after 48 hours. We don’t promise a fixed response time. Use real questions during the trial to see how it works for you.
Can we use Knowhand under our own branding?
Yes. Set your logo, board name and welcome text, then choose your primary and secondary colours, type combination, surfaces, shapes and header. Preview the board and profile before saving. Knowhand remains subtly identifiable as the provider, while your company takes the lead.
Who can see our questions and profiles in Knowhand?
Your company’s members can access the board. It isn’t a public directory. Your admins manage access and membership.
What happens after the 30 free days of Knowhand?
You decide whether to subscribe. Without a subscription, the board becomes read-only after the trial. There’s no automatic charge and you don’t need a credit card to try it.
How do we find out whether Knowhand helps us?
Start with one department or a concrete topic. Invite the colleagues involved and ask questions you actually need help with. After the 30-day trial, review whether you found the right people and made use of existing experience.
Make the most of
what your team already knows.
Create your board and try Knowhand with a real task from your company.
Try it free30 days free · No credit card