Knowhand next to what you use today.
Compared honestly. The channel stays for conversation, the wiki for documents. Knowhand is for questions that need someone with experience.
Swipe sideways to see every column.
| Knowhand | Teams or Slack channel | Wiki or Confluence | Microsoft Viva | Ticket system | |
|---|---|---|---|---|---|
| Question has a deadline | yes, required | no | no | no | yes |
| One person visibly takes it | "I can help" | whoever happens to read | no | whoever replies | assigned |
| Booking link right on the offer to help | yes, if provided | no | no | no | no |
| Closure and archive | solved, thanks, archive | buried in the feed | only if someone writes it up | buried in the feed | closed, built for customers |
| Per-person analytics | no values per person in the interface, not even for admins | possible depending on product and plan | possible depending on product and plan | possible depending on product and plan | common, per agent |
| Under your brand | yes | no | partly | no | partly |
| Price for 250 people | €299 a month, one price for everyone | in the M365 bundle | per person, about €1,400 a month | per person, bundle about €433 a month | licensed per agent |
| Rollout | self-service, no project | already there | weeks | IT project | project |
Prices with annual billing, as of September 2026: Confluence Cloud Standard USD 6.40 per user and month, Microsoft Viva Employee Communications and Communities €1.73 per user and month, as published by the vendors.
When Knowhand is the wrong choice
If you are under 20 people and everyone sits in the same room. If you need a ticket system for customers. If you want to file documents rather than find people. If Knowhand fits your situation, you can create a board and try it for 30 days.
Make the most of what your team already knows.
Create your board and try Knowhand for 30 days with real questions. No credit card, no sales call, no demo.
Try it free30 days free · No credit card