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Try it free

The help board where questions stay visible until they are solved.

Knowhand is not a chat, not a wiki and not a ticket system. It is the place where a concrete question gets a deadline, visible offers to help and a closure.

Try it freeTry your brand
A request on the board with two offers to help

Demo board. Company, names and requests are made up.

How a request works

From the question to the archive.

  1. 1Ask

    Requests with deadline, effort and category

    Every request says what is needed, by when and how much time the help costs: a short answer, a 30 minute call or several hours. Templates make the first request easy, attachments up to 4 MB per file and 8 MB in total carry proposals, plans and screenshots.

    The form for a new request with templates, category, effort and deadline

  2. 2Help

    Help offers instead of answers in a thread

    Whoever can help clicks "I can help". Both see the contact details and, if provided, the helper's booking link. Arrange the conversation where your calendar already lives: Outlook "Book with me", Google Calendar or Calendly. Anyone who can't help themselves can point to someone who could.

    A request with two help offers

  3. 3Find

    Profiles that show who knows what

    Categories, tags, role, team, capacity and absence. The directory finds the person with the matching experience, even if they sit at the other site or joined three months ago.

    The directory of colleagues with categories and tags

  4. 4Find again

    An archive that answers while you type

    Solved requests stay findable in the archive with the note on the solution. Whoever types a new question gets matching solved requests and people suggested before sending. No AI, from your own data.

    The board with open requests, filters and tabs

What comes with it.

In every tier, no add-ons.

  • Five kinds: looking for a contact, looking for experience, second opinion, quick question, collaboration
  • A deadline under 48 hours counts as urgent automatically
  • The assistant turns free text into a suggestion when the admin switches it on
  • Questions back to the person who asked
  • Referrals: "I know someone"
  • Nudge after 48 hours without a reply to the three best matches
  • Capacity: "little time right now" keeps requests away
  • Absence until a date, followed by a summary
  • The thanks counter is visible only to the person
  • Search across title, text and tags
  • Filter by category, kind, effort and status
  • "Fits me" shows only requests matching your expertise

Your brand, our footer

Your identity includes your logo and board name, secondary colour, type combination, surfaces, shapes and header. Preview the board and profile before saving. Your name, logo and primary colour also appear in notification emails.

  • Categories, tags and templates are editable
  • Metrics only aggregated, from ten members on
  • Export as JSON and CSV, deletion with a 14 day notice
Try your brand
The admin page for logo, colour and welcome text
Demo board. Company, names and requests are made up.

What Knowhand deliberately is not.

What doesn't exist doesn't need explaining, training or checking.

  • No chat and no direct messages
  • No ticket system and no escalation levels
  • No leaderboard, no points, no badges
  • No calendar, mail or directory permissions
  • No analysis of emails, chats or documents
  • No enterprise contract, no sales, no demo

Make the most of what your team already knows.

Create your board and try Knowhand for 30 days with real questions. No credit card, no sales call, no demo.

Try it free

30 days free · No credit card